State of Tennessee    Provider Claims Processing  

 

Department of Intellectual and Developmental Disabilities 
 

WARNING:   This is a Government computer application system and is the property of the State of Tennessee. It is for authorized use only. Any unauthorized use of this computer system and/or any attempt to gain unauthorized access thereto could constitute a violation of the Computer Crimes Act of the State of Tennessee. 

Login
Login ID   (Case Sensitive) 
Password    (Case Sensitive)
 







News, Events and Announcements
Event  2) PCP IS NOW OPEN 
From  Tuesday, January 17, 2017 
To  Monday, January 23, 2017 
Details  PCP IS OPEN FOR CURRENT BILLING FOR NOVEMBER 27 THRU JANUARY 7, 2017. IT IS ALSO OPEN FOR LATE BILLS AND ADJUSTMENTS FOR OCTOBER 16 THRU NOVEMBER 26, 2016.

IT WILL BE CLOSED TUESDAY MORNING, JANUARY 24, 2017 TO SWEEP CLAIMS THRU JANUARY 7, 2017 AND LOAD CALENDARS FROM JANUARY 8 TO JANUARY 14 2017. IT SHOULD BE AVAILABLE AGAIN BY NOON ON THE 24TH.

BILLING, PAYMENT, AND PCP ACCESS QUESTIONS SHOULD BE SENT TO DIDD_Billing.ACR@tn.gov PLEASE INCLUDE ALL PERTINENT INFORMATION INCLUDING AGENCY NAME, REGION, SERVICE INDIVIDUALS NAME AND SS#, SERVICE AND DATES OF SERVICE SO THAT WE MAY SERVE YOU MORE EFFICIENTLY 
 
Event  BIWEEKLY SWEEP/NEW CALENDARS ADDED WEEKLY 
From  Tuesday, December 27, 2016 
To  Sunday, December 31, 2017 
Details A sweep of the billing will be done biweekly on Tuesdays. It will pick up anything billed by midnight Monday night that was not included in a prior sweep. New calendars will be added each Tuesday morning.

PCP will be closed during these processes.
NEXT SWEEP JANUARY 24, 2017.

THE PCP BILLING AND TNCARE PAYMENT SCHEDULE IS AVAILABLE AT http://tn.gov/didd/article/pcp-billing-and-tncare-payment-schedule 
 
Event  ELECTRONIC TENNCARE REMITTANCE ADVICE 
From  Tuesday, December 20, 2016 
To  Friday, June 30, 2017 
Details  Beginning 01/01/2017 TennCare will no longer be mailing paper Remittance Advices. All providers are required to register electronically. Once you have registered you will automatically have the ability to download an electronic PDF version of your RA as well as your current 835. Current registered providers can log into their existing registration record and click on documents and reports. Unregistered providers must register. You can register at https://pdms.tenncare.tn.gov.  
 
Event  IMPORTANT REFERENCE INFORMATION 
From  Thursday, August 18, 2016 
To  Wednesday, January 31, 2018 
Details PLEASE REVIEW THE PCP TRAINING MANUAL AVAILABLE AT http://tn.gov/assets/entities/didd/attachments/PCP_Training_Manual.pdf

LOGIN REQUEST AND CHANGE FORMS ARE AVAILABLE AT: http://www.tn.gov/didd/section/providers

PLEASE EMAIL FORMS AND DIRECT ANY QUESTIONS TO DIDD_Billing.ACR@tn.gov.

Edison E-Supplier has payment release information at: https://supplier.edison.tn.gov. For questions about Edison User IDs and other system issues, call the Edison Help Desk at 615-741-HELP or 1-866-376-0104.

NOTIFY DIDD IMMEDITAELY WITH STAFF CHANGES AT DIDD_Billing.ACR@tn.gov 
 
Event  PCP STAFF DESIGNATIONS 
From  Thursday, August 18, 2016 
To  Friday, June 30, 2017 
Details  PLEASE CHOOSE A SINGLE INDIVIDUAL FOR THE SUPERVISOR ROLE IN PCP.

BILLING STAFF DESIGNATED IN PCP AS SUPERVISORS SHOULD ONLY BE AN INDIVIDUAL THAT HAS THE ABILITY AND RESOURCES TO GUARANTEE THAT ADJUSTMENTS AND LATE BILLS ARE ENTERED ACCURATELY AND CORRECTLY WITH COMPLETED NOTES AND VERIFICATION ON WHY THE ADJUSTMENT IS BEING ENTERED.

NOT EVERY BILLING PERSON AT AN AGENCY SHOULD HAVE ACCESS TO THE ADJUSMENT/LATE BILL SCREENS. IDEALLY AN ADJUSTMENT/LATE BILL SHOULD NEVER BE CHANGED MORE THAN ONCE OR PROCESSED WITHOUT VERIFIED "EYES ON" DOCUMENTATION.

ENTERING SUBSEQUENT ADJUSTMENTS CAUSES SYSTEM ERRORS, MISMARKED CLAIMS AND DENIED CLAIMS. 
 
 
Citizens Plaza State Office Building
400 Deaderick Street
Nashville, Tennessee 37243-1403