State of Tennessee    Provider Claims Processing  

 

Department of Intellectual and Developmental Disabilities 
 

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News, Events and Announcements
Event  1) PCP IS NOW OPEN 
From  Tuesday, April 18, 2017 
To  Monday, April 24, 2017 
Details  PCP IS OPEN FOR CURRENT BILLING FOR DOS FEBRUARY 26, THRU APRIL 8, 2017. IT IS ALSO OPEN FOR LATE BILLS AND ADJUSTMENTS FOR DOS JANUARY 8, 2016 THRU FEBRUARY 25, 2017. IT WILL BE CLOSED TUESDAY MORNING, APRIL 25, 2017 TO LOAD CALENDARS FROM APRIL 9, THRU APRIL 15, 2017.

IT SHOULD BE AVAILABLE AGAIN BY NOON ON THE 25TH.

BILLING, PAYMENT, AND PCP ACCESS QUESTIONS SHOULD BE SENT TO DIDD_Billing.ACR@tn.gov PLEASE INCLUDE ALL PERTINENT INFORMATION INCLUDING AGENCY NAME, REGION, SERVICE INDIVIDUALS NAME AND SS#, SERVICE AND DATES OF SERVICE SO THAT WE MAY SERVE YOU MORE EFFICIENTLY. 
 
Event  ANCILLARY BILLING (A or X in Cost Center) 
From  Friday, June 5, 2015 
To  Sunday, December 31, 2017 
Details These services should not be billed by provider agencies.

FINGERPRINTS/BACKGROUND CHECKS should be emailed to DIDD_Business.Services@tn.gov for processing. Forms for these are available at: http://tn.gov/assets/entities/didd/attachments/Background_Reimburse_Form_and_Instructions.pdf

Dental Claims should be sent to your regional office for processing.

Ancillaries should be sent to your regional office for review within the 13 week billing deadlines for all billing. They will forward them on to Central Office for billing. PROVIDERS ARE NOT TO BILL ANCILLARIES IN PCP!

Questions related to Ancillaries should be sent to your regional office.

GENERAL BILLING AND PAYMENT QUESTIONS SHOULD BE SENT TO DIDD_Billing.ACR@tn.gov. 
 
Event  PCP STAFF DESIGNATIONS 
From  Thursday, August 18, 2016 
To  Friday, June 30, 2017 
Details  PLEASE CHOOSE A SINGLE INDIVIDUAL FOR THE SUPERVISOR ROLE IN PCP.

BILLING STAFF DESIGNATED IN PCP AS SUPERVISORS SHOULD ONLY BE AN INDIVIDUAL THAT HAS THE ABILITY AND RESOURCES TO GUARANTEE THAT ADJUSTMENTS AND LATE BILLS ARE ENTERED ACCURATELY AND CORRECTLY WITH COMPLETED NOTES AND VERIFICATION ON WHY THE ADJUSTMENT IS BEING ENTERED.

NOT EVERY BILLING PERSON AT AN AGENCY SHOULD HAVE ACCESS TO THE ADJUSMENT/LATE BILL SCREENS. IDEALLY AN ADJUSTMENT/LATE BILL SHOULD NEVER BE CHANGED MORE THAN ONCE OR PROCESSED WITHOUT VERIFIED "EYES ON" DOCUMENTATION.

ENTERING SUBSEQUENT ADJUSTMENTS CAUSES SYSTEM ERRORS, MISMARKED CLAIMS AND DENIED CLAIMS. 
 
 
Citizens Plaza State Office Building
400 Deaderick Street
Nashville, Tennessee 37243-1403